Understanding
Interviews with the founders, a review of Barcelona agencies, a map of four audiences and their questions before a deal.


Projects/Gralen Real Estate

Gralen handles real estate deals in Barcelona: sales, rentals, relocation support. The company grew faster than its identity.
The agency works with people who sell, buy or move to Spain, and with partner agents. Each has their own question and their own path to a deal. The old brand and website spoke to everyone the same way and hid the main thing: Gralen guides a client from the first viewing to the keys.
The old mark carried unrelated associations and got in the way of trust. The website looked like a template: properties got lost in the catalogue, clients left without sending a request.
Four stages, from talks with the founders to a site launched in two languages.
Interviews with the founders, a review of Barcelona agencies, a map of four audiences and their questions before a deal.
The position of "an advisor people trust". A calm tone without pressure or promises, facts instead of loud words.
A new mark, typography, palette and website assembled into one system. A design system for the catalogue and property pages.
Launch in Spanish and English, lead analytics, improvements based on visitor behaviour.

A bird above the letter G: the ease of a move and the confidence with which the agency leads a deal.
A classic serif in the name and a calm sans in the signature.
Palette04
Typography02
Cormorant GaramondSerif · name and headings
Aa Bb Cc Dd Ee Ff Gg Hh Ii Jj Kk Ll Mm Nn Ññ Oo Pp 0123456789
JostSans · interface and text
Aa Bb Cc Dd Ee Ff Gg Hh Ii Jj Kk Ll Mm Nn Ññ Oo Pp 0123456789
Carriers03



The website is built around the client's questions. Each audience lands in its own section, and the path to a property and a request takes a few steps.

The home page splits the audiences into four entrances, and every path leads to a request.
For owners, Looking for a home, Relocating, For partners. The menu separates the audiences right away.
List and map on one screen, filters by type, price, area and rooms.
Floor plan, video and 3D tour next to the price. Booking a viewing with one button.
Spanish and English for local clients and for those who relocate.


The Gralen website on a phone on sunny stoneThe Gralen catalogue on a phone on a wrought-iron balcony
Gralen got an identity that matches the level of the company: a mark free of borrowed associations and a website that guides every client to their deal.